Do you accept insurance?

Limitless Counseling Group is in-network with most major insurance plans for our Intensive Outpatient Program (IOP) only. Our other counseling services are private pay, allowing us to provide personalized, client-centered care without the restrictions or limitations often required by insurance companies.

If you are receiving services outside of our IOP, we are happy to provide a superbill upon request, which you may submit to your insurance company for possible out-of-network reimbursement. Coverage and reimbursement vary by plan, so we recommend contacting your insurance provider to verify your benefits.

What payment methods are accepted?

We accept all major credit and debit cards, as well as CareCredit, through our secure client portal. Payments are processed electronically for your convenience and security. Additional payment information, including billing details and policies, will be provided during the intake process. 

Is everything confidential?

Yes. All services are confidential and comply with HIPAA privacy standards. Your information is protected and will not be shared without your written consent, except in situations required by law (such as safety concerns or court orders).

Do you offer virtual or in-person sessions?

Yes. We offer both secure telehealth sessions and in-person appointments, depending on availability and client preference. Virtual sessions are available to clients located in Texas.

What is your cancellation policy? 

We require at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice, as well as missed appointments, will incur a $50 late cancellation fee. This policy helps us protect appointment availability and maintain consistency in care for all clients. If an emergency arises, please contact us as soon as possible.